Frequently Asked Questions

What time are you open for will call?

6am - 3:30pm every Monday - Friday.

Are you open on the weekends?

We are not. We are open every Monday - Friday from 6am - 5pm though. Come visit us at our showroom in Tualatin!

Do you provide free estimates?

Yes, talk with someone from our sales team to help assist you with your quote.

How do I pick up my materials?

Lakeside will load trucks or cars as requested for onsite pickup, but will not secure the materials to the vehicle. Materials can be cut at request, but those items will not be eligible for return.

Can I go into the warehouse and pick my own material?

We are sorry but that is not allowed. We will have a showroom in the warehouse (opening end of May 2023), but outside of that showroom area access is limited to employees only for safety reasons.

Can I return my materials?

It depends on the material. In order to eligible for return, items must be resell-able. All stock items are returnable. Cut materials or custom stained materials are not returnable. If you have a question please reach out to our customer support team by giving us a call.

Please also review our return policy for more details.

How does the priming & staining process work?

The process starts with you selecting your material. From there, you'll receive a brush out of what the stain/primed material will look like and if you approve, you'll sign the stain confirmation. We'll get to work prepping your materials and once things have been primed or stained you can either pick up or we'll deliver the materials to you.

Note that all special order stain and primed materials are not eligible for returns.

Learn more about the process by visiting our
services page.

What forms of payment do you accept?

Cash, check, and credit card.

Where do you deliver?

Our in house delivery range includes:
- Portland Metro
- Vancouver Metro
- Oregon Coast
- Central Oregon (we do runs on Tuesdays and Thursdays)

If you are located outside of the above areas give us a call. Contact our team to learn more about the options available to you.  

Do you charge for delivery?

For orders with over $600 of materials and with a job site within 40 loaded miles, deliveries are free. Anything outside of these parameters will be discussed prior to the scheduling of delivery.

Do you sell vinyl or metal siding?

No, we do not. But we have a lot of other great material options that are cost effective. We recommend you stop by the showroom to browse our materials in person.

Do you have another location?

We have one location in Tualatin. Our address is:
10600 SW Tualatin-Sherwood Road, Tualatin, OR 97062